Purchases
Thank you for shopping at
Heidi Wulfraat WoolWorks Studio in Nova Scotia, Canada.
Your business is sincerely appreciated.
All of the yarns and fibres in this shop have been prepared by hand.
Hand Spun yarns may have slight inconsistencies within skeins. Variations in colour may occur throughout small batches and within individual hand dyed products. These are the marks of a genuine handcrafted product that add the unique vitality which defines them. These variations, highlights, and surprises have held my fascination for the past 20 years. I hope that they will bring the same sense of joy to you and your handcraft.
Products and services on this website are priced in Canadian Dollars.
Heidi Wulfraat WoolWorks Studio in Nova Scotia, Canada.
Your business is sincerely appreciated.
All of the yarns and fibres in this shop have been prepared by hand.
Hand Spun yarns may have slight inconsistencies within skeins. Variations in colour may occur throughout small batches and within individual hand dyed products. These are the marks of a genuine handcrafted product that add the unique vitality which defines them. These variations, highlights, and surprises have held my fascination for the past 20 years. I hope that they will bring the same sense of joy to you and your handcraft.
Products and services on this website are priced in Canadian Dollars.
Privacy and Security
Thewoolworks.com will never sell, or otherwise distribute any personal information to third parties under any circumstance. Information collected on this website is used only to process your order. Thewoolworks.com is a secure SSL encrypted ecommerce website.
Returns
Returns on physical products will be accepted within 30 days from the date of purchase. To be eligible for a return your item must be unused, in original condition, in original packaging and accompanied by the receipt of purchase.
You are responsible for return shipping cost.
The Initial shipping cost upon purchase is non-refundable.
You will be reimbursed for the cost of your item at purchase minus the cost of shipping at purchase.
Upon receiving and reviewing your item we will notify you with regards to the status of your return.
All eligible refunds will be made in the original method of payment.
There is no re-stocking fee for a returned item.
Please note that there are no returns or refunds on digital downloads.
You are responsible for return shipping cost.
The Initial shipping cost upon purchase is non-refundable.
You will be reimbursed for the cost of your item at purchase minus the cost of shipping at purchase.
Upon receiving and reviewing your item we will notify you with regards to the status of your return.
All eligible refunds will be made in the original method of payment.
There is no re-stocking fee for a returned item.
Please note that there are no returns or refunds on digital downloads.
Shipping Within Canada
All orders will be shipped via Canada Post Expedited within 3-5 business days from the date of payment. Delivery within Canada is usually made 1-10 business days after shipping. Should there be any change in this schedule you will be notified immediately.
Shipping rates will be calculated upon order with respect to your location.
Tracking will be provided with all orders.
FREE SHIPPING WITHIN CANADA ON ORDERS OVER $199*
FLAT RATE of $16.95 WITHIN CANADA on orders under $199
*some exceptions may apply
**Spinning wheels, looms, drum carders and related equipment ship only within Canada.
A shipping fee does apply to these products.
Shipping rates will be calculated upon order with respect to your location.
Tracking will be provided with all orders.
FREE SHIPPING WITHIN CANADA ON ORDERS OVER $199*
FLAT RATE of $16.95 WITHIN CANADA on orders under $199
*some exceptions may apply
**Spinning wheels, looms, drum carders and related equipment ship only within Canada.
A shipping fee does apply to these products.
Shipping to The United States
All orders will be shipped via Canada Post within 3-5 business days from the date of payment. Delivery from Canada is usually made 6-12 days after shipping.
Should there be any change in this schedule you will be notified immediately.
Shipping rates will be calculated upon order with respect to your location.
Spinning wheels, looms, and drum carders cannot
be shipped to the US due to distributer propriety.
Canada post does not provide complimentary tracking information for packages shipped to the US.
A tracking service is available at additional cost, by special request. Please contact us if you wish to add a tracking service to your order.
Shipping Rates to the United States
Expedited Parcel USA C$0 - C$75.00 ships at $26.95 CAD
Expedited Parcel USA C$75.01 - C$200.00 ships at $39.95 CAD
Expedited Parcel USA C$200.01 - C$400.00 ships at $59.95 CAD
Expedited Parcel USA C$400.01 - C$500.00 ships at $69.95 CAD
Expedited Parcel USA C$500.01 - C$1000.00 ships at $92 CAD
Should there be any change in this schedule you will be notified immediately.
Shipping rates will be calculated upon order with respect to your location.
Spinning wheels, looms, and drum carders cannot
be shipped to the US due to distributer propriety.
Canada post does not provide complimentary tracking information for packages shipped to the US.
A tracking service is available at additional cost, by special request. Please contact us if you wish to add a tracking service to your order.
Shipping Rates to the United States
Expedited Parcel USA C$0 - C$75.00 ships at $26.95 CAD
Expedited Parcel USA C$75.01 - C$200.00 ships at $39.95 CAD
Expedited Parcel USA C$200.01 - C$400.00 ships at $59.95 CAD
Expedited Parcel USA C$400.01 - C$500.00 ships at $69.95 CAD
Expedited Parcel USA C$500.01 - C$1000.00 ships at $92 CAD
SHIPPING TO THE UNITED KINGDOM
Spinning wheels, looms, and drum carders cannot
be shipped to the United Kingdom due to distributer propriety.
Canada post does not provide complimentary tracking information for packages shipped to the United Kingdom.
A tracking service is available at additional cost, by special request. Please contact us if you wish to add a tracking service to your order.
Shipping Rates to the United Kingdom
CA$0.00 to CA $75.00 ships at 41.95
CA$75.01 to CA$200.00 ships at $57.95
CA$200.01 to CA$350.00 ships at $62.95
CA$350.01 to CA$500.00 ships at $65.90
** some exceptions may apply**
